In 2022 Young People’s Shop reached over 2000 young people through their shop and outreach services. Increasing demand for their services meant new staff roles were needed, including a new operations manager, outreach youth worker and two emotional support officers. This expansion has increased their capacity to offer remote services in new geographical areas such as Littlehampton and Midhurst.
They also increased the number of volunteer counsellors to help reduce waiting lists; all of whom are all training to be or are professional counsellors.